Question 1

How quickly will I get a reply?

Accepted Answer

We respond to a message via the form or by email within one working day. For a quote request, we respond within an hour on working days. Prefer to call? We're reachable on working days between 9am and 5pm.

Question 2

Do I need an account to get in touch?

Accepted Answer

No. You can ask your question with no obligation, without an account. Want to see the range first? Register for free and browse the full range in the portal.

Question 3

Can you help think through a large or international order?

Accepted Answer

Yes. From a single gift to thousands of cards, and from the Netherlands to locations abroad. Let us know the quantities and countries involved, and we'll come back with a proposal.

Question 4

What happens after I submit the form?

Accepted Answer

You'll get a confirmation of your message, and one of our staff will get in touch within one working day. If you asked for a quote, that happens within an hour on working days.

Question 5

I have a question about an existing order. Where do I go?

Accepted Answer

Call 085 208 7026 or email info@cadeauservice.nl, and keep your order number handy. You'll find it in the portal under Orders and activations.

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